Privacy Policy

Last updated: 16th November 2023

At Callidus Heating Solutions, we are committed to protecting the privacy and security of our customers and website visitors. This privacy policy outlines how we collect, use, store, and protect your personal data.

1. Data Collection We collect information about you when you use our website, contact us, or use our services. This may include your name, contact details, and information about your property or heating requirements.

2. Data Use We use your data to provide you with the services you have requested, to communicate with you, and to improve our services. We may also use your data for internal record-keeping or to comply with legal obligations.

3. Data Sharing We do not share your personal data with third parties for marketing purposes. We may share your data with service providers who assist us in delivering our services, or where required by law.

4. Data Security We take the security of your data seriously. We have implemented measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

5. Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights Under the GDPR, you have the right to access, correct, delete, or restrict the use of your personal data. You can also object to the processing of your data in certain circumstances.

7. Cookies Our website uses cookies to improve your browsing experience. Please refer to our Cookie Policy for more details.

8. Changes to This Policy We may update this privacy policy from time to time. We will notify you of any significant changes and place an updated policy on our website.

9. Contact Us If you have any questions about this privacy policy or the information we hold about you, please contact us at info@callidusheatingsolutions.co.uk.